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HKBNES launches Hong Kong’s first AI-powered network monitoring solution, Aegis Intelligence to help customers improve network infrastructure and prevent network issues. From left: Martin Ip, our Co-Owner & CTO and VP of Sales Engineering, Enterprise Solutions; and Jackal Chau, our Co-Owner & Senior VP – Solutions and Service Delivery, Enterprise Solutions

Dear Friends of HKBN

HKBNES Redefines Networking With
Aegis Intelligence

Market-first AI-Powered Network Monitoring Solution in HK

Today we proudly unveiled Aegis Intelligence, a cutting-edge upgrade to our proprietary AegisInsight network performance monitoring platform. With the integration of Generative Artificial Intelligence (Gen AI), Aegis Intelligence offers in-depth analysis that encompass crucial diagnostics and actionable advice. Further expanding on our platform’s industry-leading real-time network visibility and monitoring capabilities, this Gen AI assistant summarises historical data trends and provides proactive network management insights which can serve as cornerstones for companies to strategically improve their network infrastructure planning, as well as transform their posture to one of pre-emptive prevention of current and future network challenges.

Backed by decades of experience in building and operating our multi-billion dollar city-wide network, we’ve enhanced our proprietary AI with this wealth of network knowledge and seamlessly integrated it into Aegis Intelligence to help businesses redefine their networks through data-driven decision-making. The AI-generated weekly reports will include recommendations that expedite issue resolution, minimizing the manpower required and allowing resources to be better directed towards network monitoring and strategic planning initiatives.

As pioneers in ICT solutions, we always look to go beyond conventional connectivity and provide enterprise customers with an innovative total solution with powerful functionalities like cutting-edge network performance visibility and advanced AI. In today’s digital age, where the stability, security and agility of network infrastructure are pivotal to business operations, we stand firm in our commitment to enhancing user experiences and ensuring uninterrupted connectivity.

Martin Ip, our Co-Owner, Chief Technology Officer and Vice President of Sales Engineering, Enterprise Solutions

AegisInsight is currently powering the needs of over a thousand companies and organizations, including notably one of Hong Kong's largest NGOs and a prestigious luxury hotel. Our solution has delivered unprecedented visibility and management of their networks, spanning from internet usage to Wi-Fi end-user experiences. With the introduction of our Gen AI-equipped Aegis Intelligence, we can more swiftly evaluate bandwidth allocations and performance issues, and make precise adjustments in real-time to optimize network traffic flows. Through reducing latency and proactive troubleshooting, we enhance service quality continuity for our customers and have made it easier to prevent potential recurrence.

Jackal Chau, our Co-Owner & Senior Vice President – Solutions and Service Delivery, Enterprise Solutions

Our award-winning AegisInsight is designed to cater to the diverse needs of various industries. This unified platform offers seamless visibility into network status, real-time insights, and customizable features through a user-friendly dashboard. It empowers enterprises with effortless tracking of essential network parameters, including connection availability, bandwidth utilization, equipment resources, and overall network performance. Together with our extensive and reliable fiber broadband, businesses will be served with optimal network performance and uninterrupted connectivity.