Dear Friends of HKBN

HKBN Teleports HK to Connectivity Beyond for Enterprise and Residential Customers

Today, we made our home of Hong Kong proud by trailblazing with World’s 1^st advancements in fibre network services for Enterprise and Residential customers via our “Connectivity Beyond” launch.

For Enterprise customers, we broke legacy constraints by commercialising our tri-carrier network advantage, a best of breed combination of HKBN, New World Telecom (NWT) and Wharf T&T (WTT) fibre networks, to deliver true fibre-route network resiliency with always-on security and intelligent monitoring. Traditionally, only large multi-national corporations can afford to pay double to two carriers, in order to create their own network diversity. But now, Hong Kong companies can subscribe only to our HKBN service, i.e. our Dual-Link Tri-Carrier offering, and still enjoy the same benefits! With this offering, we aim to democratise multi-fibre path, multi-network diversity so that even smaller Hong Kong enterprises can afford this.
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For Residential customers, we’re offering the world’s first Money-back Fibre Broadband Dual Speed & Low Latency Guarantee* – putting money behind our promise to deliver world-leading fast and low latency network experiences. In live applications like gaming, we all know that it is not just speed that impacts the experience, rather it is speed AND low latency which determines how smoothly each gaming session will be; if you are playing a first person shooter, it's the difference between killing or being killed. We believe World Class Internet experiences should be available to Hong Kong’s masses, rather than be priced for a privileged few.
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In short, we are truly executing on our name HKBN, i.e. Hong Kong’s Best Network, to realise our purpose to “Make our Home a Better Place to Live!”

*HKBN is the first telecommunications provider in the world to offer compensation in Hong Kong dollars for the “Fibre Broadband Dual Guarantee”, and the only telecommunications provider in Hong Kong to offer guaranteed speeds for designated 100M to 2000M fibre broadband services. (As of 24 April 2023).