We teamed up with AXA to launch Hong Kong’s first-ever fibre broadband service combo with home insurance, network security and smart home kit for residential customers.

Dear Friends of HKBN

Teaming with AXA to Launch HK's First Home Insurance + Home Network Services Combo

The importance of home insurance protection is often overlooked by Hong Kong people, according to a survey by AXA Hong Kong and Macau, which found that only around 40% of respondents have purchased insurance for their homes. Always looking to diversify our offerings, we’ve teamed up with AXA to launch complimentary home insurance, bundled conveniently with fibre broadband service, network security and a smart home kit, to offer the most comprehensive home protection solution combo for customers.

In Hong Kong, many people may think that fire insurance or insurance provided by the building owners’ corporations is already sufficient, but in fact most of these only cover the facade of buildings. Home insurance, on the other hand, provides protection of contents within the home and covers losses resulting from household accidents. For example, a burst waterpipe in the household that causes damage to elevators or neighbours may lead to a demand for a huge amount of compensation equivalent to multiple times of an individual’s monthly salary. According to AXA’s claim figures, 45% of the most common home insurance claims are related to water damage (leaks, typhoons and rainstorms etc.), which are not covered by fire insurance or insurance provided by the property. As such, home insurance is essential for comprehensive protection.

The newly launched “All-in-one Home Kit” combines fibre broadband, home network security solution, smart home solutions and home insurance, to give customers comprehensive network security and home property protection. Our network security solution provides enterprise-level security, parental controls, and online personal identity protection to customers; while our smart home solutions allow customers to easily add additional motion sensors, smart door cameras and other IoT devices, offering customers a convenient way to manage and protect their virtual and physical properties. The complimentary home insurance* under this cooperation with AXA offers households of eligible customers up to HKD500,000 annual coverage of their home contents and up to HKD10 million annual third-party liability coverage to protect their residence. Customers who sign up or renew designated home broadband services can enjoy up to 24-month complimentary home insurance* (worth around HKD1,720). Click below for details.