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With “HKBN SmartTraveller Plus”, we’re delivering customer value and innovation beyond borders. (From left) Dr Denis Yip, our President & Group Chief Operating Officer; Kenneth Lai, Chief General Insurance Officer, AXA Hong Kong and Macau; and Elinor Shiu, our Co-Owner & Chief Executive Officer – Residential Solutions |
Dear Friends of HKBN
AXA and HKBN Deepen Collaboration with Launch of “HKBN SmartTraveller Plus”
Providing comprehensive travel protection for worry-free travelling
We have advanced our partnership with AXA Hong Kong and Macau (AXA) another step forward by introducing “HKBN SmartTraveller Plus”, a travel insurance product designed to provide our customers with worry-free travel protection. This launch reinforces the strategic partnership between AXA and HKBN, building upon our successful collaboration on home insurance announced in May this year.
Our new “HKBN SmartTraveller Plus” is designed to meet the needs of families and frequent travelers. To much fanfare, our single journey plans offer free coverage for all children1 insured under the same policy with their parent(s). What’s more, there are no upper age limits for single journey plan applications. With our annual plans, families can save money and simplify policy management by insuring both parents and children under the same policy, making it a perfect solution for travel-loving families. “HKBN SmartTraveller Plus” also offers optional coverage for travel in mainland China. Policyholders with an annual plan policy can benefit from the China hospital deposit guarantee benefit, enabling inpatient treatment at our mainland China hospital network2 without requiring upfront deposits3 in cases of accidental injury or illness while traveling in mainland China.
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We are delighted to expand our partnership with HKBN through a new travel insurance collaboration. This collaboration builds upon our successful home insurance launch in May, marking a significant advancement in our joint efforts. By leveraging HKBN’s extensive customer base and distribution network, we aim to generate synergies and enhance the customer experience through more convenient purchasing channels. Our commitment remains steadfast in providing our customers with exceptional protection during their travels. Kenneth Lai, Chief General Insurance Officer, AXA Hong Kong and Macau |
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This deepened collaboration reflects HKBN's Infinite-play commitment to cater to an ever-growing spectrum of customer needs, from home broadband and home insurance to OTT entertainment and Global SIM roaming data service. Hongkongers have a deep affinity for travel, and “HKBN SmartTraveller Plus” offers market-redefining travel protection that aligns perfectly with their shifting needs and interests. We will continue working with AXA to explore opportunities to bring more customised and value-added services for our customers. Dr Denis Yip, our President & Group Chief Operating Officer |
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For more information about “HKBN SmartTraveller Plus”, please visit: https://www.hkbn.net/personal/travelinsurance/en
The above information is for reference only. For details on product features, content, terms and exclusions, please refer to the product brochure and policy provision.
1 Children must be between 30 days and under 18 years old, named in the same policy schedule as their parent(s), and travelling together with their parent(s) for the entire trip; the benefit limits on medical expenses and personal accident for them is lower under this coverage, however there is an option to upgrade if desired.
2 The value-added services are provided by third-party service providers as AXA may designate from time to time. AXA shall not be responsible for any value-added services so provided or any act or failure to act on the part of the third-party service providers. The third-party service providers are solely responsible for all obligations and liabilities relating to such value-added services and all auxiliary services so provided. All matters and disputes are subject to the final decision of AXA and the third-party service providers.
3 Applicable to annual cover only.
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11 December 2024 |
Leading through purpose, HKBN tops Hong Kong’s telco industry in ESG*
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*Based on the Hang Seng Corporate Sustainability Benchmark Index and MSCI’s ESG Ratings
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